About Us – Boat Steering Australia

Have a question? Contact Sales 0488-683-320

About Us

BSA Australian Owned & Operated

BSA is a Australian owned and operated company, with a zest for boating that has been passed down through our generations. In turn, we want to pass that enjoyment on to our customers. To do that, we strive for excellence in every single aspect of the business we conduct.

Our family wants to make sure you feel like you’ve joined part of our ‘boat family’ every time you interact with us. We treat all of our customers just like a treasured friend or family member, and we give you the service that matches. We’re proudly Australian, and our family values our boating community.

That’s why we give you the best service start to finish and showcase only products that match our commitment to safety, quality, and lots of sun and fun.

 When you do business with Boat Steering Australia, you become part of our boating community.

Boat steering Australia
Boat steering Australia

Freedom Bound!

BSA has a stunning record of quality and service with 25 years in the business. Our experience becomes your benefit with our extensive knowledge of steering systems and top tier service. For two and a half decades, we’ve been right here in Australia, growing with and supporting our boating community. We’ve carefully selected our offerings based on our experience and the experience we know you expect from a high-quality boat steering upgrade. 
We take a safety-oriented approach to boat steering safety, so you can sit back, steer, and relax. We want you to feel full confidence in your equipment, so we sell nothing but the best, safest, and smoothest steering upgrades and systems. You’ll love your new steering upgrade and the peace of mind and endless enjoyment it will give you.
Our company offers more than steering equipment; we offer the best customer service, too. For 25 years, that’s been what our family has been giving our fellow water cruisers. That’s because the heart of our business is our devotion to remaining customer-focused. We’re proud to be locally established and operated, and we take that pride and turn it into the best service here in our Australian boating community.
 In every step of your steering upgrade pursuit, we’re right there beside you.
Mercury Twin Hydraulic Cylinder Fitout
Yamaha Outboard Hydraulic Steering
 
All Products advertised are stocked in Australia! Free Delivery Australia Wide! After ordering online, you will receive an email confirmation containing your order details from dugmarine@iinet.net.au
Your order will be confirmed within a few minutes of placing your order.It is our policy to ensure we deliver to our customers in a fast efficient manner. In order to achieve this we use a range of freight companies depending on the size and weight of your order. You will be sent a tracking link via your email address provided.
After payment is cleared 98% of all items are dispatched within one business day, Express Post for smaller items 1-3 day however for large items please allow 3-7 business days for it to arrive. Your item will be sent via courier.
Please provide a residential or business address as the courier offers a door to door service. Items can be dropped directly to your house or business which saves time spent at the shops.
Buyers will be able to trace the delivery online with a unique tracking number.
Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.
The courier may require your assistance unloading from the vehicle. Our couriers deliver to the property entrance only.
We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot.
If your item was purchased in error, or you’ve simply changed your mind, it may not be too late for a refund. To see if you are eligible please see the following requirements:
We must be notified within 30 days of you receiving the item that you intend to return it. All relevant returns information will be provided at this time.
The item must be returned at the buyers cost in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
The item is securely packed to ensure it is received in original and re-saleable condition.
The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received
Do NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
Handling fees will apply
If the item was sent with free postage, a 20% postage fee will be deducted from the refund amount.
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.
For marine and customer safety please note cables that show signs of fitment or marks / grease that can't be re-sold will be deemed void from being swapped and another cable will need to be purchased. 
Returns or cable swaps need to be returned in re-saleable packing and a re-delivery fee & restocking fee will be incurred for replacement length.
12 Month Warranty is covered Australia Wide on all manufactured products supplied.
All  products sold in Australia are thoroughly checked and tested  before dispatch.
Boat Steering Australia warrant that all products are free from defective material and defective workmanship through our strict quality control procedure in Australia.
12 months warranty will apply to all marine products. 
Excludes hydraulic hoses leaks caused by incorrect fitment / wear and tear.
If items are defective, damaged or show any symptoms of operation failure during the warranty period, please contact us and we will help solve the problem. 
Customers need to send photos or videos to us to show the problem first. Then we will offer a full or partial refund, or send replacement, or send parts. 
New replacement or full refund will be offered for item which shows a serious problem and cannot be fixed. 
Replacement or full refund will be offered for items within 30 days of buying. 
Replacement or refund will be sent to buyers after faulty products are returned to the warehouse.
The supplied products must be installed by a qualified marine mechanic.
All spare parts are readily available and we stock them exclusively for our customers.
All products must be installed by a qualified mechanical technician.
 
Customer Reviews for Boat Steering Australia or BSA, Please leave feedback for Boat Steering Australia at the bottom of purchased products.Your feedback is highly appreciated.
BSA Australia warrants its products to be free from defects in materials and workmanship for a period of  one year from the date of original retail purchase, provided, however, the warranty period for BSA Australia products used commercially or in any rental or other income producing activity shall be as follows: one year from the date of original purchase for hydraulic products. We will provide replacement product without charge for any BSA Australia product covered by this warranty, buyer pays return freight of the faulty product within the warranty period and made available for inspection. In any such case, BSA Australia products found to be defective and covered by this warranty will be replaced or repaired at BSA Australia option, and returned to the customer. BSA Australia sole responsibility under this warranty is limited to the repair or replacement of product which is, in BSA Australia opinion, defective. BSA Australia is not responsible for charges connected with the removal of such product or re-installation of replacement or repaired parts. We will have no obligations under this warranty for any product which: has been improperly installed; has been used in an installation other than as recommended in our installation or operation instructions or specifications; has failed or has been damaged due to an accident or abnormal operation including racing, misuse or alterations outside our factory; has been repaired or modified by entities other than BSA Australia ; has been used on an engine/boat combination where the engine horsepower exceeds the rating established by the boat manufacturer; has been used with other product(s) which, in BSA Australia opinion, are incompatible with the BSA Australia product.